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§ 6. ®ÎŒÎÓÅÒÉ˾ ËÁÓÅÑÒÏÕ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ ...................................64
I. ¥ ÍΌÎÓÅÒÉ˼ ÐÀӌÉÑÈ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ .....................................64
1. §ÁÍÎÍÉь¾Õ ÑÖ»ÑÅÔÍ ÊÅÍÎľÖÔÍ ËÁÉ ÅÌÁÒÏÍ Á×ÒÏÍ (ÐÓÐ. 8 ®. 1652/1986) ......65
2. °×ӌ½ÑÅÉÕ ¡ÑÒÉËÎÀ §ÏÄÉËÁ...............................................................................68
¦¦. šÉÅÓͼ ËŽŒÅÍÁ, ÉĽÔÕ Î §ÏÄÉËÁÕ Ñ׌ÅÐÉÆÎÐÕ Î× ÄÉ»ÅÉ
ÒÉÕ ÑÖ»ÑÅÉÕ ŒÅÒÁÊÀ ÄÉÎÐÇÁÍÔÒÏÍ-ÒÁÊÉÄÉÔÒÉËÏÍ ÐÁËÒ¾ÐÔÍ
ËÁÉ ÊÅÍÎľÖÔÍ ÑÒÈÍ £.£. (ECTAA/HOTREC §ÏÄÉËÁÕ Ÿ×ŒÅÐÉÆÎÐÕ)..............72
1. §ÏÄÉËÁÕ Ÿ×ŒÅÐÉÆÎÐÕ ECTAA/HOTREC .........................................................72
2. šÉÅÓÍ¼Õ ŸÀŒÂÁÑÈ ÅÍÎÄÎÖ½ÁÕ ..........................................................................74
§ 7. ®ÎŒÉ˼ ÆÀÑÈ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ ...................................................76
§ 8. £ŒÎÐÉË¾Õ ÖÁÐÁËÒ¼ÐÁÕ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ ..................................85
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§ 9. ±Á Ñ׌ÂÁÌ̾ŒÅÍÁ Œ»ÐÈ ËÁÉ È ËÁÒÐÒÉÑÈ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ ...87
¦. ±Á Ñ׌ÂÁÌ̾ŒÅÍÁ Œ»ÐÈ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ.....................................87
1. µÍÍÎÉÁ ÒÎ×ÐÉÑÒÉËÎÀ ÐËÒÎÐÁ (tour operator) ËÁÉ ÒÎ×ÐÉÑÒÉËÎÀ
ÇÐÁÆŽÎ× (tour agent)......................................................................................88
2. µÍÍÎÉÁ ÊÅÍÎľÖÎ× (hotelier) – ÊÅÍÎÄÎÖŽÎ×.....................................................91
3. µÍÍÎÉÁ ÅÌÒÈ (client) ......................................................................................94
¦¦. ¥ ËÁÒÐÒÉÑÈ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ ......................................................99
§ 10. ±Î ÅÐÉÅÖ¾ŒÅÍÎ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ ..........................................101
¦. Ÿ×ͼÓÅÉÕ ¾ÐÎÉ ÒÈÕ ÊÅÍÎÄÎÖÅÉÁË¼Õ ÑÀŒÂÁÑÈÕ...................................................101
¦¦. ™ÅÍÉËν ¹ÐÎÉ Ÿ×ÍÁÌÌÁÇÏÍ ................................................................................103
1. šÉÁÐÁnjÁÒÅ×ÒÉ˼ ÉÑÎÒɌ½Á µÌÌÈÍÁ ÊÅÍÎľÖÎ× ËÁÉ ÁÌÌÎÄÁÎÀ
ÒÎ×ÐÉÑÒÉËÎÀ ÐËÒÎÐÁ; ..................................................................................103
2. ¯É Ñ×ͼÓÔÕ ÒÅÓÅɌ»ÍÎÉ ÑÒÈÍ ÊÅÍÎÄÎÖÅÉÁ˼ ÑÀŒÂÁÑÈ ™ÅÍÉËν ¹ÐÎÉ
ÒÔÍ Ÿ×ÍÁÌÌÁÇÏÍ ............................................................................................109
3. š×ÍÁÒ¾ÒÈÒÅÕ ÁÎĻьÅ×ÑÈÕ ÒÎ× µÌÌÈÍÁ ÊÅÍÎľÖÎ× Á¾ ōÁÖÓŽÕ, ŒÎÍΌÅÐÏÕ
ōÉÂÁÌ̾ŒÅÍÎ×Õ Á¾ ÒÎÍ ÁÌÌÎÄÁ¾ ÒÎ×ÐÉÑÒÉ˾ ÐËÒÎÐÁ, ¾ÐÎ×Õ ...................... 114
¦¦¦. ¥ ÖÐÈÑɌ΍ÎÉÎÀŒÅÍÈ ÑÒÈÍ ÊÅÍÎÄÎÖÅÉÁ˼ ÑÀŒÂÁÑÈ ÇÌÏÑÑÁ ......................119
IV. ¥ мÒÐÁ ÁÎËÌÅÉÑÒÉ˾ÒÈÒÁÕ ...........................................................................123